Hi! I’m Lam, a Product Designer.


I enjoy designing impactful products with a thoughtful and research-based approach.


More about me ︎︎︎


 
︎   ︎    ︎


Mark

Hi! I’m Lam, a Product Designer.



I enjoy designing impactful products with a thoughtful and research-based approach. Currently designing at PicnicHealth! 


More about me ︎︎︎



︎   ︎    ︎

Mark

Visit Review

I designed a comprehensive tool that allows our service team to efficiently handle a patient's entire medical history.
Product Design UX/UI Design User Research




Policy Administration

I designed a policy management platform to enable customer advocates to service customers more efficiently.
Product Design UX/UI Design User Research




Project Month End Process

I reworked Cubic’s internal business workflows to reduce user error rates by 30% and speed up task completion by 78%.
Process Redesign UX/UI Design User Research





ICMonstar

I redesigned a local tea shop’s online experience to attract a more diverse 
customer base and increase website engagement. 
Website Redesign UX/UI Design User Research
Mark