Hi! I’m Lam, a Product Designer.
I enjoy designing impactful products with a thoughtful and research-based approach. Currently designing at PicnicHealth!
More about me ︎︎︎
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Visit Review
I designed a comprehensive tool that allows our service team to efficiently handle a patient's entire medical history.Product Design UX/UI Design User Research
Policy Administration
I designed a policy management platform to enable customer advocates to service customers more efficiently.Product Design UX/UI Design User Research
Project Month End Process
I reworked Cubic’s internal business workflows to reduce user error rates by 30% and speed up task completion by 78%.Process Redesign UX/UI Design User Research
ICMonstar
I redesigned a local tea shop’s online experience to attract a more diversecustomer base and increase website engagement.
Website Redesign UX/UI Design User Research