Visit Review

I designed a comprehensive tool that allows our service team to efficiently handle a patient's entire medical history.
Product Design UX/UI Design User Research

Policy Administration

I designed a policy management platform to enable customer advocates to service customers more efficiently.
Product Design UX/UI Design User Research

Project Month End Process

I reworked Cubic’s internal business workflows to reduce user error rates by 30% and speed up task completion by 78%.
Process Redesign UX/UI Design User Research

ICMonstar

I redesigned a local tea shop’s online experience to attract a more diverse
customer base and increase website engagement.
Website Redesign UX/UI Design User Research

Hi! I’m Lam, a Product Designer.

I enjoy designing impactful products with a thoughtful and research-based approach.

More about me ︎︎︎