Policy AdministrationI designed a policy management platform to enable customer advocates to service customers more efficiently.
ICMonstarI redesigned a local tea shop’s online experience to attract a more diverse
customer base and increase website engagement.
PharmateConceptualized and prototyped a self-service pharmacy kiosk
to make the medicine pick up process more accessible and efficient.
SAP Personas @ CubicI reworked Cubic’s internal business workflows to reduce user error rates by 30%
and speed up task completion by 78%.
Point PoppyEncouraging people to explore California’s national parks by creating a web app
to display relevant information in an easily digestible format.