Hi! I’m Lam, a Product Designer.


I enjoy designing impactful products with a thoughtful and research-based approach. Currently open for exciting new design opportunities!


More about me ︎︎︎


 
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Mark

Hi! I’m Lam, a Product Designer.



I enjoy designing impactful products with a thoughtful and research-based approach. Currently shaping the future of small business at Coterie Insurance.


More about me ︎︎︎



︎   ︎    ︎

Mark

Policy Administration

I designed a policy management platform to enable customer advocates to service customers more efficiently.
Product Design UX/UI Design User Research




ICMonstar

I redesigned a local tea shop’s online experience to attract a more diverse
customer base and increase website engagement.
UX/UI Design User Research Website Redesign



Pharmate

Conceptualized and prototyped a self-service pharmacy kiosk
to make the medicine pick up process more accessible and efficient.
Product Design UX/UI Design User Research




SAP Personas @ Cubic

I reworked Cubic’s internal business workflows to reduce user error rates by 30%
and speed up task completion by 78%.
Process Redesign UX/UI Design User Research




Point Poppy

Encouraging people to explore California’s national parks by creating a web app
to display relevant information in an easily digestible format.
Web App Development UX/UI Design


Mark