Hi! I’m Lam, a Product Designer.
I enjoy designing impactful products with a thoughtful and research-based approach. Currently designing at PicnicHealth!
More about me ︎︎︎
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![](https://freight.cargo.site/t/original/i/afc49e94baecb67b2c534c3ac7dab2948d89c59077faa9fb7af96f516bcd61a9/Picnic.png)
Visit Review
I designed a comprehensive tool that allows our service team to efficiently handle a patient's entire medical history.Product Design UX/UI Design User Research
![](https://freight.cargo.site/t/original/i/e86b6ccc849b370a1dfd0dac1aa05915dabeb4a79e617f74b94fa0a987088edf/Coterie_banner.png)
Policy Administration
I designed a policy management platform to enable customer advocates to service customers more efficiently.Product Design UX/UI Design User Research
![](https://freight.cargo.site/t/original/i/bbeb188d8a8a5cb27f52c16093bf91cdefc39f3d87fa23ba21c5a166cafc56ad/Cubic_banner.png)
Project Month End Process
I reworked Cubic’s internal business workflows to reduce user error rates by 30% and speed up task completion by 78%.Process Redesign UX/UI Design User Research
![](https://freight.cargo.site/t/original/i/098235375cdeaece00c813a34dea27519599d9c13f95734978b20ddaff6d38ad/ic_banner.png)
ICMonstar
I redesigned a local tea shop’s online experience to attract a more diversecustomer base and increase website engagement.
Website Redesign UX/UI Design User Research